Copyrighted, Proprietary & Confidential property of Hope and Kindness Partnership LLC and OmegaPoint Partners, LLC

Hope and Kindness License Agreement — Cost Structure & Customer Terms

Cost Structure

License Fees (Annual)

• 1-10 Employees: $2,500/year (1 TB data storage)
• 11-50 Employees: $10,000/year (2 TB data storage)
• 51-100 Employees: $25,000/year (3 TB data storage)
• 101-500 Employees: $50,000/year (5 TB data storage)
• 501-1000 Employees: $75,000/year (10 TB data storage)
• Over 1,000 Employees: $150,000/year (15 TB data storage)

Additional Storage Fees

• $50 per additional terabyte per month over the included storage limit.

Per-User Fee

• $19.99 per user per month, billed in accordance with the number of users licensed.

Payment Terms

• Initial annual license fee is due upon execution of the agreement.
• Invoices are payable within 30 days of receipt.
• Late payments may result in service suspension and collection of legal fees.

Renewals & Term

• After the initial 12-month term, the agreement renews month-to-month unless 30 days’ written notice is provided.

Non-Refundable Fees

• All license fees, user fees, and data storage fees are non-refundable.

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Key Terms for the Customer

Licensing & User Access

• License grants a non-exclusive, non-transferable right to use OmegaPoint’s SaaS platform for internal business operations only.
• Each license is tied to an individual user and cannot be shared.
• Licenses may be reassigned to new users when replacing previous users.

Permitted Use

• The platform cannot be resold, sublicensed, or commercially exploited.
• The platform cannot be modified, reverse-engineered, or used to create competing products.
• Access by unauthorized third parties is prohibited.

Onboarding & Setup

• OmegaPoint will begin the onboarding process within five business days after execution and payment.

Service Suspension & Termination

• Services may be suspended after 30 days of non-payment.
• OmegaPoint may suspend service if customer use causes harm to OmegaPoint systems or other customers.
• Either party may terminate for material breach, with 60 days’ notice and opportunity to cure.

Customer Data Handling

• Upon termination, OmegaPoint will allow data retrieval before deleting all customer data, unless legally required to retain it.
• Additional charges apply if OmegaPoint assists in returning hardware, software, or large data transfers.

Customer Responsibilities

• Customers must maintain internet access and related equipment.
• Customers are responsible for data privacy, export law compliance, and data security.
• Customers must prevent unauthorized access to the platform.
• Customers must provide accurate and legal data.

Support & Maintenance

• Regular product support, updates, and maintenance are included.
• Scheduled maintenance will be coordinated to minimize disruption.
• Emergency maintenance may occur with notice.